TERMS AND CONDITIONS
INTELLECTUAL PROPERTY AND PERSONALITY RIGHTS
GENERAL BOOKING CONDITIONS
Our Mission: Here at the Vi Naturae Glamping, it is our mission to provide our guests an incredible place to relax and enjoy their time in a beautiful green scenery with a breathtaking sea view.
The Website is owned by Vi Naturae Glamping
GENERAL OBLIGATIONS AND RESPONSIBILITY OF THE USER
It is prohibited to create or enter on this site any viruses or programs that may harm or contaminate or advise third parties to do so.
In order to access certain services and restricted areas of the site, you may be required to provide some personal information (such as identification and contact details) within the scope of the registration process for the creation of a user account on the site. You must provide a valid e-mail address, to which you have a legitimate right of access, as well as any other information necessary to complete the registration process. The information provided must be complete, accurate and updated.
VI NATURAE GLAMPING RIGHTS AND OBLIGATIONS
All information contained in the site and in the services and all data and information created by Vi Naturae Glamping associated with it (such as data files, written text, software, music, audio files or other sounds, photographs, videos or other images) are considered Vi Naturae Glamping content. You may not modify, lease, loan, sell, distribute or create derivative works on the basis of such content (in whole or in part), unless expressly authorized in writing by Vi Naturae Glamping or by third parties which holds their intellectual property and personality rights.
DISCLAIMER OF WARRANTIES
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS IS AS AVAILABLE" AND VI NATURAE GLAMPING DOES NOT PROVIDE ANY WARRANTY REGARDING THE SAME. IN PARTICULAR, VI NATURAE GLAMPING DOES NOT WARRANT TO THE USER THAT (I) THE USE OF THE SERVICES GOES TO THE MEETING OF ITS NEEDS OR EXPECTATIONS; (II) THE USE OF THE SERVICES IS NOT INTERRUPTED, OR THAT IS TIMELY, SECURE OR ERROR FREE; (III) ANY INFORMATION OBTAINED, RESULTING FROM THE USE OF THE SERVICES, IS ACCURATE OR RELIABLE; AND (IV) DEFECTS, EXISTING, FUNCTIONING, OR FUNCTIONALITY OF ANY SOFTWARE PROVIDED AS PART OF THE SERVICES WILL BE CORRECTED.
APPLICABLE LAW AND FORUM
When making a reservation, the client must fill out the form correctly, indicating the accommodation, dates of departure, entry and exit, always subject to confirmation of availability by Vi Naturae Glamping, as well as their personal data and payment information, being fully responsible for the choices made and the information provided, which must be complete, true and current.
With the confirmation of the reservation data by the client, he is assigned a reservation confirmation email.
No refunds are payable for goods and / or services which, although made available to the customer, the customer chooses not to use.
CANCELLATION POLICY FOR INDIVIDUAL DOMES:
•Full refund minus the charges of the intermediary payment channel (about 2 percent) within 48 hours of reservation if reservation made more than 15 days prior to check-in.
• Reservations made within 15 days prior to check in are non-refundable.
• Full refund minus the charges of the intermediary payment channel (about 2 percent) if cancelled 30 days prior to arrival date.
• 50% refundable if cancelled 11 – 29 days prior to arrival.
• Non-refundable if cancelled less than 15 days prior to arrival.
PROMOTIONS AND DISCOUNTS
Vi Naturae Glamping may make certain promotions and discounts on the reservations made by customers on the site. The following conditions apply to the Benefits, Promotions and Discounts:
In case of cancellation or non-use of a reservation made under a promotion or discount, you will not be refunded with the value of the promotion or discount, nor receive a guarantee of a reapplication in another reservation;
The use of fraudulent mechanisms to obtain Benefits, Promotions or Discounts blames the Customer in the general terms and gives Vi Naturae Glamping the right to choose the application of the tariff without discount.
Vi Naturae Glamping reserves the right to cancel and / or change at any time the promotions and discounts.
The price of the reservation includes taxes legally due (including, in particular, Value Added Tax), which will be charged by Vi Naturae Glamping to the Client together with the reservation at the legal rate in force, depending on the services Contractors.
Breakfast is included in the domes rates.
Any and all damages due to reckless use of the accommodation will be the charged to the client.
The prices shown are per accommodation.
If the client appears with more persons than those indicated in the reservation to use the accommodation, Vi Naturae Glamping may refuse entry.
The client shall comply with the internal rules for the use of the accommodation, and Vi Naturae Glamping shall not be liable for damages suffered by the Customer as a result of the violation.
As a general rule, the accommodation can be used from 3:00 pm on the day of check-in and must be left free before 11:00 am on the day of check-out. The stay in the accommodation beyond the time of departure, may lead to the payment of additional amounts, which are the exclusive responsibility of the client.
In case of an overbooking situation in the accommodation reserved by the client, the client accepts that Vi Naturae Glamping may place you in another accommodation of the same undertaking, at no additional cost to the client, and without, therefore, being entitled to any compensation or termination of the contract.
If the Client does not appear in the accommodation on the date of entry indicated on the reservation,
Vi Naturae Glamping reserves the right to put the accommodation available again for reservation.
The client must pay the full amount indicated on the booking form as a condition to take advantage of the reservation.
Payment of the reservation can be made by the customer on the site